Which Social Media Platforms Deliver the Best Return on Investment

After hearing everyone tell you that you absolutely need to be on social media, you’ve finally decided to take the plunge. The problem? Those same people rarely tell you which platforms are right for your business. With so many options, it can get overwhelming—that’s where we come in. This article highlights the main social media […]

After hearing everyone tell you that you absolutely need to be on social media, you’ve finally decided to take the plunge.

The problem? Those same people rarely tell you which platforms are right for your business.

With so many options, it can get overwhelming—that’s where we come in.

This article highlights the main social media platforms available, along with key data to help you make an informed decision about where to invest your time and money. And if you’re still unsure, give us a call—we’ll be happy to help!

Facebook: The Leader

2.8 billion—that’s the number of monthly active users on Facebook. In Quebec alone, over 5.49 million users scroll, like, comment, and share (yes, even cat photos).

One of the first platforms of its kind, Facebook has maintained its strong presence over the years.

Who is on Facebook?

Despite an aging user base, 49% of users are between 25 and 49 years old—making it still highly relevant.

Contrary to popular belief, Facebook remains valuable for building a community. However, if your audience skews younger, platforms like Instagram and TikTok may be a better fit.

The key to social media success is simple: know your audience, then choose the right platform.

Why use Facebook?

  • Reach a massive audience

  • Great for community building

  • Advanced business tools

With tools like groups and Messenger, you can engage directly with your audience. By posting regularly and interacting with followers, strong results are achievable.

Platforms like Creator Studio and Business Suite help you manage your page professionally. And if organic reach isn’t enough, Facebook Ads allow you to boost results—even with a small budget.

Duo tips

  • Post frequently (at least 2–3 times per week)

  • Don’t be afraid to use paid ads

  • Focus on content that encourages interaction

Instagram: Visual and Popular

The third most-used social platform in Quebec, Instagram is especially popular among younger audiences.

With over 1.3 billion users, it plays a major role in shaping trends and culture. Features like Stories, Reels, and IGTV allow businesses to push creative content further.

Who is on Instagram?

Globally, 62% of users are between 18 and 34 years old.

Why use Instagram?

  • Showcase your brand visually

  • Build closer, more personal engagement

  • Meet audience expectations

Instagram is highly shareable—users can tag your products in posts and stories, creating free exposure.

You can also:

  • Use polls and Q&As

  • Sell directly via Instagram Shopping

Duo tips

  • Post high-quality visuals

  • Post at least 3 times per week + daily stories

  • Use relevant hashtags

Twitter: Fast-Moving Information

With around 397 million users, Twitter is less dominant but still valuable.

However, building a community as an SME requires significant time and investment. Users are there mainly for news—not promotions.

Who is on Twitter?

Mostly users aged 25–44, with 60% male and 40% female. The platform is primarily mobile.

Why use Twitter?

  • Monitor trends (social listening)

  • Stay updated on industry news

  • Provide customer support

Duo tips

  • Evaluate ROI before investing heavily

  • Post at least once daily

  • Study how your industry uses the platform

LinkedIn: The B2B Platform

With nearly 800 million users and about 17 million in Canada, LinkedIn is the go-to professional network.

Who is on LinkedIn?

Average age: 44
Audience: professionals, executives, entrepreneurs, and graduates

Why use LinkedIn?

  • Lead generation

  • Recruitment

  • B2B networking

It’s a great place to showcase your company’s human side, share case studies, and highlight achievements.

Duo tips

  • Humanize your brand

  • Post 2–3 times per week

  • Provide valuable insights and advice

TikTok: The “New” Giant

With over 1 billion users and rapid growth, TikTok has become a major cultural force.

Who is on TikTok?

Primarily Gen Z (born 1997–2012):

  • 28% under 18

  • 35% aged 19–29

Why use TikTok?

  • Massive organic reach

  • Fast results

  • Strong brand humanization

Success on TikTok requires authenticity—brands that feel natural and relatable perform best.

Duo tips

  • Post at least 3 times per week

  • Respond to all comments

  • Follow trends and add your own twist

YouTube: Video First

With 122 million daily users globally, YouTube remains a powerful platform—especially among younger audiences.

Who is on YouTube?

77% of users are between 15 and 35 years old.

Why use YouTube?

  • Educate your audience

  • Share long-form content

  • Answer questions through video

Example: A construction company could create videos explaining material choices—building trust before customers even visit.

Duo tips

  • Focus on high-quality content

  • Stand out creatively

  • Treat your channel like a blog

Snapchat: The Pioneer

Often seen as a messaging app, Snapchat remains popular among younger users.

Who is on Snapchat?

  • 60% aged 18–34

  • Strongest among 11–24-year-olds

Why use Snapchat?

  • Create custom filters

  • Build closer relationships

  • Showcase behind-the-scenes content

However, reach is often limited to existing followers, making virality harder.

Duo tips

  • Create exclusive content

  • Post frequently (content disappears after 24h)

  • Use it as a bridge to platforms with higher ROI

So, which platforms should you choose?

If you’re just getting started, Facebook and Instagram are a solid foundation.

From there, choose additional platforms based on your audience and products.

Think of social media like a cocktail:
Your main ingredient might be Instagram—but adding a few complementary platforms can elevate the whole mix.

Be creative. Be unique. And most importantly—be yourself.

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