The Customer Service Manager supports the Administrative Assistant and the Director of Administration in various tasks related to client relations at Duo. This person is also the first point of contact for clients, both in person and over the phone. Additionally, they assist the Workshop department (embroidery and screen printing) with sales and follow-ups. Main […]
The Customer Service Manager supports the Administrative Assistant and the Director of Administration in various tasks related to client relations at Duo. This person is also the first point of contact for clients, both in person and over the phone. Additionally, they assist the Workshop department (embroidery and screen printing) with sales and follow-ups.
Manage various administrative requests: shipping materials, handling calls, processing correspondence, managing mail and invoices
Prepare quotes and invoices in collaboration with project managers
Direct clients to the appropriate contacts
Occasionally assess client needs
Handle certain follow-ups and sales with clients in the Workshop department (embroidery and screen printing)
Perform any other related tasks
Fixed-term contract with the possibility of becoming full-time
Salary based on experience
Stimulating work environment
Schedule: 40 hours per week
Send your résumé to [email protected] with the subject line:
Customer Service Application
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